Shipping policy

Shipping Policy

At Seaon Exports, operating the Caribou brand, we aim to deliver your orders quickly and securely.

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed on Sundays or public holidays.

Once your order is processed and shipped, you will receive a shipping confirmation message or email with tracking details.

Estimated delivery time across India is 3–7 business days, depending on your location and courier partner availability.

Please note that delivery timelines may vary due to:

Shipping charges, if applicable, will be displayed during checkout before payment.

Seaon Exports may occasionally offer free shipping promotions, which will be clearly mentioned on the website.

Once your order is shipped, you will receive a tracking ID that allows you to track the delivery status through the courier partner.

If your order is delayed, lost, or marked as delivered but not received, please contact our support team within 48 hours so we can assist you.